File Maple Hub

Privacy Policy

Data controller

File Maple Hub (“we”) is the controller for personal data collected through https://filemaplehub.click. Contact: info@filemaplehub.click, Office 9, 42 Example Street, Kaohsiung 00000, phone +886 7 0000 4300.

Data we collect

  • Contact form submissions: name, email, optional consultation preference, scope notes, and message content.
  • Technical logs: standard server or host logs such as IP address, browser type, and timestamps when provided by our hosting environment.
  • Cookie preferences: your Accept or Reject choice stored in localStorage on your device (see Cookies).

We do not ask for passwords, payment card numbers, or national identification numbers through this website.

Purposes

We use personal data to respond to advisory inquiries, schedule scoping calls, prepare proposals, improve site content based on aggregate traffic (if analytics cookies are accepted), and meet legal obligations.

Depending on context under Taiwan’s Personal Data Protection Act (PDPA) and applicable rules: your consent (for optional analytics cookies), contractual steps prior to engagement, and our legitimate interest in operating a professional consulting practice and securing the website.

Retention

Inquiry emails and form records are kept up to 24 months after the last correspondence, or longer when required for an active engagement, dispute, or legal duty. Server logs follow our host’s retention schedule, typically 30–90 days.

Sharing

We use infrastructure providers (hosting, email) who process data on our instructions. We do not sell personal data. We may disclose information when required by Taiwanese law or to protect rights and safety.

International transfers

If a processor stores data outside Taiwan, we select providers with appropriate safeguards and contractual protections consistent with PDPA requirements.

Your rights

Subject to PDPA, you may request access, correction, deletion, or restriction of processing, and you may withdraw cookie consent by clearing site data and revisiting the banner choice. To exercise rights, email info@filemaplehub.click. You may also lodge a complaint with the competent Taiwanese authority.

Children

This site is aimed at professional audiences. We do not knowingly collect data from children.

Changes

We will post updates to this Privacy Policy on this page with a revised effective understanding from the publication date.